Initial Appointment

If you would like to speak with me first, to find out more, or to ask any questions you may have, I offer a 20-minute telephone appointment at no charge. This will help us decide if we are a good fit to work together.  If we agree we are, we will then arrange an initial assessment appointment so that we can further explore your hopes and expectations for counselling and agree a regular appointment time for us to meet.

Ongoing Appointments

Having a regular, committed space for counselling on a weekly basis will ensure that we work together with some continuity. My usual practice is to review with you on a regular basis. I can provide some flexibility with appointments, for example, offering fortnightly rather than weekly appointments. If we agree this may be a more suitable option for you, I would suggest some weekly sessions at first to help us gain some continuity and establish some clarity about our ongoing work together.

How many sessions will I need?

How many sessions you need depends very much on you, and what you are hoping to gain from our counselling sessions. For some people, up to 8 sessions is enough, for others, a longer-term approach may be more helpful. There is no limit on the number of sessions, so they can remain open-ended and regularly reviewed. We can discuss the planned duration of our work together during our initial session and review this as we continue.

Online Counselling

Your privacy and confidentiality are as important in online counselling as they are in face to face counselling. I offer online counselling via Zoom from a private and confidential setting. It is important to ensure that you can also attend appointments online from a place that is quiet, private and confidential so that you have the dedicated time for yourself with no interruptions.

Fees

Counselling

£60 for one hour sessions.

(An initial 20-minute telephone appointment is available at no charge so that you can ask any questions, and to help us decide if I am the right counsellor for you.)

I also offer appointments via BUPA Insurance. Please contact me for further information.

Cancellations

I require 24 hours-notice for cancellations, otherwise the full fee will be charged.

Supervision

£60 for one hour meetings or £90 for one hour and a half meetings.

(An initial 20-minute telephone meeting is available at no charge so that I can answer any questions you may have and so that we can decide if we are a good fit to work together.)

Payment for online appointments are made before the session and can be paid by bank transfer. Face to face sessions can be paid by bank transfer before the session, or by cash at the start of the session.

Location

I am currently working online via Zoom, but as we emerge from the COVID-19 pandemic I will also be offering in-person counselling and supervision appointments at:

Coach House Health Care

The Courtyard, Anstey Hall

Maris Lane, Trumpington

Cambridge

CB2 9LG

The clinic can be found two miles from the city centre of Cambridge, one mile from the M11, exit Junction 11. There is ample car parking outside the building. The City 7 and Park and Ride 3 bus stops are within easy walking distance of the clinic. Bus numbers 25 and 915 also stop outside the Green Man pub 5 minutes' walk south on Trumpington High Street. There is also a bike rack for the safe storage of your bicycle.

Privacy Statement

As a member of BACP I am required to keep accurate and appropriate notes of our work together. Any information held about you, including any online communication will be treated and stored in the strictest confidence. Please see my privacy statement for further details.

I am registered with the Information Commissioner’s Office and any information I keep is subject to the Data Protection Act 2018 (DPA18) and United Kingdom General Data Protection Regulation UK-GDPR. Further information can be found at the Information Commissioner’s Office: https://ico.org.uk

Get in touch

Feel free to contact me if you have any questions about how counselling works or to arrange an initial 20 minute telephone appointment at no charge. This will enable us to discuss the reasons you are considering counselling and if it could be helpful for you. It will also help us to consider if I am the right counsellor to help. If not, I will do my best to provide information about other support that may be more appropriate for you.


I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.

You can call me on 07597491851 and leave a message, or email me directly at sallyswaincounselling@outlook.com.

All telephone or email messages are confidential.


My working hours are between 8.00am- 6.00pm Tuesdays - Fridays. All enquires are usually answered within 24 hours of these working days and times.